Cat Nap Blocks: Cozy Puzzle · Support

Last updated: October 22, 2026

Cat Nap Blocks is made by Emerge Labs LLC. If something's wrong, or you just want to say hi, we read every message.

Contact us

Tell us your iPhone or iPad model, iOS version, and what happened. We usually reply within two business days.

Common questions

My fish pack or room didn't show up. Open the Store from the home screen and tap Restore purchases. Purchases are tied to your Apple ID, so make sure you're signed in with the same one you bought with. If it still doesn't appear, email us with your App Store receipt and we'll sort it out.

I want a refund. Refunds for App Store purchases are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase.

Are there ads? No. Cat Nap Blocks has no ads. You can buy fish packs and rooms if you like, and everything in the game can be played without buying anything.

I lost my progress. Scores, fish and rooms are stored on your device and backed up with your iPhone's iCloud backup. Restoring your iPhone from a backup restores the game. Rooms you bought can always be restored from the Store. We can't rebuild fish or scores on our side because the game has no accounts and we don't collect them.

How do I keep going after "Out of room"? The first continue each day is free. After that it costs fish. If you don't have enough, tap Get fish to keep going, buy a pack, and the card changes to Keep going.

The cat woke up and walked away. Three pieces dropped where they don't fit wake her. Place pieces carefully and she stays asleep.

My score isn't on the leaderboard. Leaderboards need Game Center: iOS Settings → Game Center, sign in, then play a game. Rush boards reset daily; Play boards keep your best score.

How do I turn off sounds? Tap the speaker button in the top right of the home screen.

How do I switch rooms? Open the Store, swipe through the rooms, and tap Use on one you own.

The game feels slow or stutters. Close other apps, make sure Low Power Mode is off, and restart the game.

Report a bug

Email the steps that trigger it and a screenshot or screen recording if you can. The more exact the steps, the faster we fix it.

Legal

Support: hello@getemergeapp.com